Phishing submission ingestion degraded
Incident Report for Expel, Inc.
Resolved
We've ingested all emails and all systems are operational.
Posted Mar 27, 2024 - 08:54 EDT
Monitoring
This issue appears to have resolved and we're working through the backlog of emails. We'll be monitoring this while we work through our backlog and will post an update by 10am.
Posted Mar 27, 2024 - 08:48 EDT
Update
We are still working to resolve this issue with our service provider. We'll provide another update by 10:00am eastern.
Posted Mar 27, 2024 - 08:30 EDT
Identified
We've identified the issue being a service failure with an external vendor. We'll provide an update by 10:00am Eastern.
Posted Mar 27, 2024 - 04:26 EDT
Update
We're still investigating the issue causing failures when ingesting manually submitted Phishing submissions. We'll provide an update by 4:45am.
Posted Mar 27, 2024 - 03:42 EDT
Update
We're still investigating the issue causing failures when ingesting manually submitted Phishing submissions. We'll provide an update by 3:45am Eastern.
Posted Mar 27, 2024 - 02:56 EDT
Investigating
Phishing submission ingestion is currently degraded. We are actively investigating the issue. We’ll provide an update by 3:00am Eastern
Posted Mar 27, 2024 - 02:15 EDT
This incident affected: Phishing submissions.