All Systems Operational
Workbench availability Operational
Workbench global network connectivity Operational
Workbench login Operational
Workbench features Operational
Investigative actions Operational
File uploads Operational
Notifications Operational
Email Operational
Slack Operational
Teams Operational
Ticketing systems (via email, such as Jira) Operational
PagerDuty Operational
Opsgenie Operational
ServiceNow Operational
Assembler connectivity Operational
Alert ingestion Operational
Slack channels for customers Operational
Phishing submissions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Workbench global network connectivity ?
Fetching
Workbench availability ?
Fetching
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Resolved - This incident has been resolved.
Mar 28, 19:21 EDT
Monitoring - We have implemented a fix. We will continue to monitor Workbench functionality
Mar 28, 18:48 EDT
Update - We are continuing to investigate this issue.
Mar 28, 18:38 EDT
Investigating - Workbench is currently unavailable. We are currently investigating. Please expect another update @ 7pm ET
Mar 28, 18:33 EDT
Mar 27, 2024
Resolved - We've ingested all emails and all systems are operational.
Mar 27, 08:54 EDT
Monitoring - This issue appears to have resolved and we're working through the backlog of emails. We'll be monitoring this while we work through our backlog and will post an update by 10am.
Mar 27, 08:48 EDT
Update - We are still working to resolve this issue with our service provider. We'll provide another update by 10:00am eastern.
Mar 27, 08:30 EDT
Identified - We've identified the issue being a service failure with an external vendor. We'll provide an update by 10:00am Eastern.
Mar 27, 04:26 EDT
Update - We're still investigating the issue causing failures when ingesting manually submitted Phishing submissions. We'll provide an update by 4:45am.
Mar 27, 03:42 EDT
Update - We're still investigating the issue causing failures when ingesting manually submitted Phishing submissions. We'll provide an update by 3:45am Eastern.
Mar 27, 02:56 EDT
Investigating - Phishing submission ingestion is currently degraded. We are actively investigating the issue. We’ll provide an update by 3:00am Eastern
Mar 27, 02:15 EDT
Mar 26, 2024

No incidents reported.

Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 06:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT
Scheduled - We will be undergoing routine maintenance between 06:00 - 06:45 ET on March 25th. During the maintenance window, Workbench may be intermittently unavailable or slow.

All notifications and alerts will be processed during the maintenance window, but may be affected by intermittent delays.

Mar 19, 16:14 EDT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Resolved - This incident has been resolved.
Mar 16, 09:10 EDT
Monitoring - We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
Mar 16, 08:57 EDT
Investigating - At 8:03AM ET, we began experiencing a problem with workbench that is preventing users from accessing workbench. SOC operations and alert ingestion are affected. We will provide an update at 9:00AM ET.
Mar 16, 08:48 EDT
Mar 15, 2024

No incidents reported.