Alert ingestion partial outage

Incident Report for Expel, Inc.

Resolved

We have caught up on our backlog for alert ingestion. Thank you for your patience

Posted Aug 12, 2023 - 04:57 EDT

Monitoring

We have deployed a fix and are seeing alert ingestion restored. We are currently working through the backlog of alerts and will provide an update by 5:00 AM ET

Posted Aug 12, 2023 - 04:45 EDT

Identified

We have identified the issue and are working on a fix.

Posted Aug 12, 2023 - 04:39 EDT

Investigating

Alert ingestion for all customers is having a partial outage. Previously-ingested alerts are available in Expel Workbench. We will provide an update within 30 minutes.

Posted Aug 12, 2023 - 04:27 EDT

This incident affected: Alert ingestion.