All Systems Operational

Workbench availability Operational
Workbench global network connectivity Operational
Workbench login Operational
Workbench features Operational
Investigative actions Operational
File uploads Operational
Notifications Operational
Email Operational
Slack Operational
Teams Operational
Ticketing systems (via email, such as Jira) Operational
PagerDuty Operational
Opsgenie Operational
ServiceNow Operational
Assembler connectivity Operational
Alert ingestion Operational
Slack channels for customers Operational
Phishing submissions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Workbench global network connectivity ?
Fetching
Workbench availability ?
Fetching
Apr 21, 2026

No incidents reported today.

Apr 20, 2026
Alert ingestion delayed for a subset of security devices
Resolved - We restored the credentials for the subset of devices, and are seeing that the majority of devices have returned to a healthy state. We investigated the remaining unhealthy devices, which are not related to the customer secrets vault upgrade. This incident is resolved.
Apr 20, 16:54 EDT
Update - We restored the credentials for the subset of devices, and are seeing that the majority of devices have returned to a healthy state. We are investigating the remaining unhealthy devices, which do not seem related to credentials. We will provide another update by 4:30pm EDT.
Apr 20, 16:01 EDT
Monitoring - We restored the credentials for the subset of devices, and are seeing that the majority of devices have returned to a healthy state. We are investigating the remaining unhealthy devices, which do not seem related to the credentials. We will provide another update by 4:00pm EDT.
Apr 20, 15:34 EDT
Update - We have restored the credentials for the subset of devices. We are monitoring closely to ensure proper ingestion of delayed alerts. We will provide another update by 3:30pm EDT.
Apr 20, 15:02 EDT
Identified - We have restored the credentials for the affected subset of devices. We are monitoring closely to ensure proper ingestion of delayed alerts. We will provide another update by 3:00pm EDT.
Apr 20, 14:34 EDT
Update - We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 2:30pm EDT.
Apr 20, 14:01 EDT
Update - We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 2:00pm EDT.
Apr 20, 13:35 EDT
Update - We have identified the specific subset of devices that are affected and are working on restoring the credentials for those devices. Once restored, all alerts that have not been ingested for these devices will be ingested. We will provide another update by 1:30pm EDT.
Apr 20, 13:00 EDT
Investigating - At 10:59AM EDT, we noticed that a set of devices have been unhealthy since last week due to invalid credentials. We believe the cause to be a change to our device credentials storage subsystem. We are working to identify the specific set of devices and restore the credentials. Once restored, all delayed alerts will be ingested. We will provide an updated by 1pm EDT.
Apr 20, 12:20 EDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Service Update: Orca Security Integration
Resolved - This incident has been resolved.
Apr 17, 09:52 EDT
Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.

We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.

Please reach out to Orca if you’d like additional information.

Thank you for your patience and understanding as we work through this.
Nov 12, 10:28 EST
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Workbench maintenance
Completed - Workbench maintenance is now complete. Thank you for your patience.
Apr 14, 04:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:30 EDT
Scheduled - We will be deploying an update to the Notification Dispatch system in Workbench between 08:30 AM UTC (04:30 AM US/Eastern) - 09:00 AM UTC (05:00 AM US/Eastern), 2026-04-14. During this window, we do not expect there to be any disruption to the sending of notifications. In the event of an unforeseen issue, we will provide updates here and also on completion of the maintenance task.
Apr 9, 09:54 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

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