Expel, Inc. Status

All Systems Operational

Workbench availability Operational

Workbench global network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Notifications Operational

Email Operational

Slack Operational

Teams Operational

Ticketing systems (via email, such as Jira) Operational

PagerDuty Operational

Opsgenie Operational

ServiceNow Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Phishing submissions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Workbench global network connectivity

Fetching

Workbench availability

Fetching

Past Incidents

Jun 23, 2026

No incidents reported today.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

Delayed Notifications

Resolved - All delayed messages have been delivered and the notifications system is fully operational.
Jun 18, 19:28 EDT

Monitoring - The cause of the notification delays has been resolved and we are observing delayed messages being delivered. All delayed notifications will be processed and we will continue to monitor.
Jun 18, 18:13 EDT

Update - Workbench notifications continue to be delayed since 19:09 UTC due to an issue with a third-party notification vendor. They are working on a fix. All delayed notifications will be processed once the outage is resolved. Next update 22:00 UTC
Jun 18, 17:35 EDT

Identified - We've identified the cause of the delayed notifications as an issue with a third-party notification vendor. A fix is currently being applied. Workbench notifications have been delayed since 19:09 UTC, and we'll provide another update at 21:30 UTC.
Jun 18, 17:05 EDT

Investigating - At 2pm ET, we began experiencing a problem with our notification system that is causing notification delays to our customers. We will provide an update by 5pm ET.
Jun 18, 16:37 EDT

Delays in processing phishing submissions

Resolved - This incident has been resolved.
Jun 18, 09:29 EDT

Update - Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. We've identified the cause and we are working with the vendor to address the issue. We expect to retrieve and process them once service is restored.
Jun 17, 23:17 EDT

Update - We think we have identified the problem and are working on a resolution right now. Will update again in 60 minutes.
Jun 17, 22:12 EDT

Update - We are continuing to investigate this issue. Will post another update in 60 minutes.
Jun 17, 20:59 EDT

Update - We are continuing to investigate this issue
Jun 17, 20:07 EDT

Investigating - We are investigating an issue affecting the processing of phishing submissions. Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed.

Our team is actively working to identify the cause. We will provide an update by 00:00 UTC.
Jun 17, 19:11 EDT

Jun 17, 2026

Alert Ingestion Delay for AWS Cloudtrail

Resolved - This incident has been resolved.
Jun 17, 12:59 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 12:37 EDT

Investigating - At 10am ET, we began experiencing a problem with alert ingestion for some AWS Cloudtrail devices. We will provide an update by 1pm ET.
Jun 17, 12:16 EDT

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

Workbench Availability

Resolved - This incident has been resolved.
Jun 9, 13:33 EDT

Update - We are continuing to monitor for any further issues.
Jun 9, 13:24 EDT

Monitoring - We have identified the issue, have rolled out a fix and are monitoring the situation.
Jun 9, 13:22 EDT

Update - Workbench is still experiencing connectivity issues. We are still investigating the issue and will provide an update in 1 hour.
Jun 9, 12:42 EDT

Investigating - Workbench is currently experiencing connectivity issues and may be inaccessible for some users. We are investigating the issue and will provide an update within an hour.
Jun 9, 11:40 EDT