Investigating - We will be undergoing routine maintenance between 5:00 pm - 5:05 pm ET on Jan 29. During the maintenance window, we don't anticipate any downtime. We have tested this in staging with no downsides; if any issues, it will take 5 minutes to revert at the slowest.
All notifications and alerts will be processed during the maintenance window.
The maintenance window is for releasing Kong in prod.
Jan 21, 2026 - 14:17 EST
All notifications and alerts will be processed during the maintenance window.
The maintenance window is for releasing Kong in prod.
Jan 21, 2026 - 14:17 EST
Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST
Identified - On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.
Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.
We will share an update as soon as the fix is deployed and syncing is re-enabled.
Thank you for your understanding.
Jun 11, 2025 - 13:13 EDT
Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.
We will share an update as soon as the fix is deployed and syncing is re-enabled.
Thank you for your understanding.
Jun 11, 2025 - 13:13 EDT
Workbench availability
Operational
Workbench global network connectivity
Operational
Workbench login
Operational
Workbench features
Operational
Investigative actions
Operational
File uploads
Operational
Notifications
Operational
Email
Operational
Slack
Operational
Teams
Operational
Ticketing systems (via email, such as Jira)
Operational
PagerDuty
Operational
Opsgenie
Operational
ServiceNow
Operational
Assembler connectivity
Operational
Alert ingestion
Operational
Slack channels for customers
Operational
Phishing submissions
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance