Expel, Inc. Status

Service Update: Orca Security Integration

Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.

We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.

Please reach out to Orca if you’d like additional information.

Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST

Workbench availability Operational

Workbench global network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Notifications Operational

Email Operational

Slack Operational

Teams Operational

Ticketing systems (via email, such as Jira) Operational

PagerDuty Operational

Opsgenie Operational

ServiceNow Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Phishing submissions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Workbench global network connectivity

Fetching

Workbench availability

Fetching

Past Incidents

Mar 29, 2026

No incidents reported today.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

Workbench Unable To Deliver Microsoft Teams Notifications

Resolved - Resolved: Microsoft has confirmed that the issues affecting Teams bots and message delivery are now fully resolved. All delayed messages have been reprocessed and delivered. Service is operating normally.
Mar 24, 17:12 EDT

Monitoring - Update: We are observing a broad recovery in MS Teams message delivery as of 19:10 UTC. However, Microsoft has confirmed that service remains degraded for some users in the West United States region due to ongoing infrastructure optimizations. We are continuing to monitor the situation. Any messages delayed during this incident are being automatically reprocessed for delivery.
Mar 24, 17:02 EDT

Identified - Update: We have confirmed there are no technical issues with Workbench or with our third party systems that support notifications.

Microsoft has since updated its Teams service health to indicate they are investigating a possible issue. We recommend you check your MSFT 365 service health and Microsoft's status page for updates: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Until further notice, please continue to login to Workbench for timely updates and/or to engage with Expel's SOC. We will provide notice when Workbench notifications to Teams are operational.
Mar 24, 13:49 EDT

Investigating - Notifications are currently not being delivered to Microsoft Teams since 4pm UTC. We are actively investigating to determine and address the root cause. We advise you login to Workbench for timely updates and/or to engage with Expel's SOC until the issue is resolved. Updates will be shared as soon as they are available.

We will provide an update by 5:30pm UTC.
Mar 24, 12:58 EDT

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.