Expel, Inc. Status

All Systems Operational

Workbench availability Operational

Workbench global network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Notifications Operational

Email Operational

Slack Operational

Teams Operational

Ticketing systems (via email, such as Jira) Operational

PagerDuty Operational

Opsgenie Operational

ServiceNow Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Phishing submissions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Workbench global network connectivity

Fetching

Workbench availability

Fetching

Past Incidents

Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

Workbench maintenance

Completed - The scheduled maintenance has been completed.
Oct 4, 04:22 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 04:00 EDT

Scheduled - We will be undergoing routine maintenance between 04:00 - 04:30 ET on October 4. During this window, access to Workbench will be unavailable. Notifications will not be sent during this time.
Sep 25, 11:57 EDT

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

Some Notifications are delayed

Resolved - All notifications are being delivered as expected and we're taking steps to ensure this does not happen again in the future.
Oct 1, 15:19 EDT

Investigating - We're experiencing a delay in delivering some notifications. We are actively investigating the issue and will provide another update by 3:30 pm EST.
Oct 1, 14:58 EDT

O365 Phishing Submission Button Not Working

Resolved - We've verified that the O365 phishing submission button is now working as expected and we're taking steps to ensure this does not happen again in the future.
Oct 1, 14:43 EDT

Monitoring - We've deployed a fix and are continuing to monitor for any additional issues.
Oct 1, 12:01 EDT

Update - We have identified the issue and are working to deploy a fix. We will provide another update NLT 11:30 AM EDT.
Oct 1, 11:04 EDT

Update - We have identified the issue and are working to deploy a fix. We will provide another update NLT 11:00 AM EDT.
Oct 1, 10:35 EDT

Identified - A new issue preventing submission of phishing emails via the O365 button has arisen. We've identified the issue and are actively working on a fix. Expect an update NLT 10:30 AM EDT.
Oct 1, 10:10 EDT

Monitoring - We are continuing to monitor the fix for the O365 phishing submission errors.
Sep 30, 18:47 EDT

Update - We've deployed a fix for the issue with our phishing service that was causing submissions via our O365 button to throw an error.
Sep 30, 18:36 EDT

Update - We are in the process of testing a fix for the issue that is causing phishing submissions via our O365 button to throw an error. Please continue to submit phishing emails via alternate methods until the fix is deployed. We will provide an update on the issue no later than 6:30 PM EDT
Sep 30, 17:59 EDT

Identified - We believe we've identified the issue with our phishing service that is causing submissions via our O365 button to throw an error. We are working on the fix and hope to resolve the problem within the next hour. Please continue to submit phishing emails via alternate methods until the fix is deployed. We will provide an update on the issue no later than 5:30 PM EDT.
Sep 30, 16:56 EDT

Investigating - We're experiencing an issue with our phishing service that is causing submissions via our O365 button to throw an error. We are actively monitoring the issue and working internally to understand and resolve the problem. Please submit phishing emails via alternate methods while we troubleshoot. We will provide an update on the issue no later than 5:00 PM EDT
Sep 30, 16:37 EDT