Expel, Inc. Status

Service Update: Orca Security Integration

Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.

We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.

Please reach out to Orca if you’d like additional information.

Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST

Workbench availability Operational

Workbench global network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Notifications Operational

Email Operational

Slack Operational

Teams Operational

Ticketing systems (via email, such as Jira) Operational

PagerDuty Operational

Opsgenie Operational

ServiceNow Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Phishing submissions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Workbench global network connectivity

Fetching

Workbench availability

Fetching

Past Incidents

Mar 3, 2026

No incidents reported today.

Mar 2, 2026

Alert Ingestion Outage for AWS GuardDuty

Resolved - Workaround is in place, we are bypassing the faulty AWS region and all impacted devices have resumed ingestion.

Once the outage in the faulty region is over, we will resume ingestion in that region.

Alert Ingestion issue resolved.
Mar 2, 15:36 EST

Update - We are working on a workaround that will bypass the faulty AWS region in order resume alert ingestion from healthy regions.

Once the outage in the faulty region is over, we will resume ingestion in that region.

We will provide an update within 60 minutes, or as soon as more information is available.
Mar 2, 14:36 EST

Monitoring - We are currently monitoring an outage affecting the AWS GuardDuty service. As a result of this outage, our integration with AWS GuardDuty is currently reporting as unhealthy.

We will provide an update within 60 minutes, or as soon as more information is available.
Mar 2, 13:35 EST

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.