Expel, Inc. Status

All Systems Operational

Workbench availability Operational

Workbench global network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Notifications Operational

Email Operational

Slack Operational

Teams Operational

Ticketing systems (via email, such as Jira) Operational

PagerDuty Operational

Opsgenie Operational

ServiceNow Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Phishing submissions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Partial routine maintenance Jul 31, 2024 09:00 - Aug 1, 2024 21:00 EDT

We will be undergoing partial routine maintenance all day on 7/31 and 8/1. During the maintenance window, the Workbench Alert Grid view and alert counts inside the Alert Analysis Dashboard may experience delayed loading times. As a result of this latency, SOC triage times may be impacted. No data will be lost.
Posted on Jul 24, 2024 - 09:46 EDT

System Metrics Month Week Day

Workbench global network connectivity

Fetching

Workbench availability

Fetching

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Workbench Availability

Resolved - The incident has been resolved, and all systems are once again fully available. No customer data was lost.
Jul 25, 17:04 EDT

Monitoring - We have taken action to resolve the issue and are seeing signs of full recovery. We are monitoring the health of the Workbench application and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
Jul 25, 15:01 EDT

Investigating - At 2 PM EDT, we began experiencing a problem with our Workbench application that is preventing the Expel SOC from logging into security devices and running investigative actions. We will provide an update by 3 pm EDT.
Jul 25, 14:33 EDT

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.