Identified - Update: We have confirmed there are no technical issues with Workbench or with our third party systems that support notifications.
Microsoft has since updated its Teams service health to indicate they are investigating a possible issue. We recommend you check your MSFT 365 service health and Microsoft's status page for updates: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Until further notice, please continue to login to Workbench for timely updates and/or to engage with Expel's SOC. We will provide notice when Workbench notifications to Teams are operational.
Mar 24, 2026 - 13:49 EDT
Microsoft has since updated its Teams service health to indicate they are investigating a possible issue. We recommend you check your MSFT 365 service health and Microsoft's status page for updates: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Until further notice, please continue to login to Workbench for timely updates and/or to engage with Expel's SOC. We will provide notice when Workbench notifications to Teams are operational.
Mar 24, 2026 - 13:49 EDT
Investigating - Notifications are currently not being delivered to Microsoft Teams since 4pm UTC. We are actively investigating to determine and address the root cause. We advise you login to Workbench for timely updates and/or to engage with Expel's SOC until the issue is resolved. Updates will be shared as soon as they are available.
We will provide an update by 5:30pm UTC.
Mar 24, 2026 - 12:58 EDT
We will provide an update by 5:30pm UTC.
Mar 24, 2026 - 12:58 EDT
Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST
Workbench availability
Operational
Workbench global network connectivity
Operational
Workbench login
Operational
Workbench features
Operational
Investigative actions
Operational
File uploads
Operational
Notifications
Major Outage
Email
Operational
Slack
Operational
Teams
Major Outage
Ticketing systems (via email, such as Jira)
Operational
PagerDuty
Operational
Opsgenie
Operational
ServiceNow
Operational
Assembler connectivity
Operational
Alert ingestion
Operational
Slack channels for customers
Operational
Phishing submissions
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance