Expel, Inc. Status

All Systems Operational

Workbench availability Operational

Workbench network connectivity Operational

Workbench login Operational

Workbench features Operational

Investigative actions Operational

File uploads Operational

Email notifications Operational

Assembler connectivity Operational

Alert ingestion Operational

Slack channels for customers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Workbench network connectivity

Fetching

Workbench login uptime

Fetching

Past Incidents

Feb 15, 2019

Data ingestion from Okta delayed

Resolved - Data ingestion from our Okta integration is working again and all pending data has been ingested.
Feb 15, 02:05 EST

Investigating - Data ingestion from our Okta integration has been delayed since approximately 10 PM ET Feb 14 (03:00 UTC Feb 15). We are investigating the cause of this issue. We will post our next update by 7 AM ET Feb 15 (12:00 UTC Feb 15). All data that is delayed by this issue will be ingested and analyzed once this problem is resolved.
Feb 15, 00:56 EST

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

Email notifications not being sent

Resolved - Email notification functionality has been fixed. All pending notifications should have been sent.
Feb 8, 19:46 EST

Investigating - Email notifications are not being sent. We are investigating the cause of the issue. Once the issue is fixed all pending email notifications will be sent. All other forms of notifications are working. We will notify customers of security incidents via other means until this is resolved.
Feb 8, 17:27 EST

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

Alert ingestion from G-Suite delayed

Resolved - We have confirmed G-Suite polling is fully working and all data from the affected time period has been ingested.
Feb 1, 17:33 EST

Monitoring - We have implemented a fix and are ingesting data for the affected time period.
Feb 1, 16:49 EST

Identified - We've identified the cause of the problem and are implementing a solution. We still expect to be ingesting G-Suite data by 5 PM ET (22:00 UTC) today.
Feb 1, 12:16 EST

Update - We are continuing to investigate this issue. We expect this will be resolved at latest by 5 PM ET (22:00 UTC) today.
Feb 1, 09:03 EST

Update - We are continuing to investigate the cause of this problem. Next update will be posted by 9 AM U.S. Eastern time (14:00 UTC).
Feb 1, 06:02 EST

Investigating - Data ingestion from our G-Suite integration has been delayed since approximately 6 PM ET Jan 31 (23:00 UTC Jan 31). We are investigating the cause of this issue. We will post our next update by 7 AM ET Feb 1 (12:00 UTC Feb 1). All data will be ingested and analyzed once this problem is resolved.
Jan 31, 23:24 EST