All Systems Operational
Workbench availability Operational
Workbench network connectivity   Operational
Workbench login   Operational
Workbench features Operational
Investigative actions   Operational
File uploads   Operational
Email notifications   Operational
Assembler connectivity   Operational
Alert ingestion   Operational
Slack channels for customers   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Workbench network connectivity
Fetching
Workbench login uptime
Fetching
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - We experienced intermittent Assembler VPN connectivity interruptions between 10:39 PM and 11:38 PM U.S. Eastern time (Dec 6 03:39 - 04:38 UTC) due to network maintenance at an infrastructure provider. All alerts and investigative activity is queued during interruptions like this and processed as soon as connectivity is restored.
Dec 5, 22:39 EST
Completed - The scheduled maintenance has been completed.
Dec 5, 15:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 15:00 EST
Scheduled - We will be deploying an update to our device tasking infrastructure between 20:00 UTC (3:00PM US/Eastern) - 21:00 UTC (4:00PM US/Eastern), 2018-12-5. During this maintenance window, alert polling may be delayed, and investigative actions may be unavailable.
Dec 4, 14:49 EST
Dec 4, 2018

No incidents reported.

Dec 3, 2018
Resolved - A fix for this problem has been deployed and we confirmed that "Security device problem resolved" notifications have been sent for all affected devices and that data is successfully being ingested.
Dec 3, 20:09 EST
Identified - We've identified an issue in the Expel backend that caused alert ingestion to not work for all Cloud devices. A fix will be deployed within one hour. All pending data will be ingested and analyzed after that.
Dec 3, 19:22 EST
Investigating - All Cloud devices (infrastructure and apps) are marked as Unhealthy in Workbench, and all customers with "Security device health" notifications enabled received a notification that your Cloud security device is unhealthy. We are investigating the cause of these notifications and will post an update within one hour.
Dec 3, 18:57 EST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.