Service Update: Wiz Alert Status Syncing

Incident Report for Expel, Inc.

Resolved

Resolved - On January 23rd we have fixed and re-enabled alert status syncing between Expel Workbench and Wiz. If alert status syncing is not working as expected, please ensure the required permissions outlined in the Setup Guide are provided.

Posted Jan 26, 2026 - 10:22 EST

Identified

On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.

Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.

We will share an update as soon as the fix is deployed and syncing is re-enabled.

Thank you for your understanding.

Posted Jun 11, 2025 - 13:13 EDT

This incident affected: Notifications (Ticketing systems (via email, such as Jira)).