Service Update: Wiz Alert Status Syncing

Incident Report for Expel, Inc.

Identified

On May 19, Wiz made a change to its API that impacted Expel’s ability to sync alert statuses from Workbench back to Wiz. As a result, we have temporarily disabled the status syncing feature while we work on a fix.

Importantly, this issue does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding to those alerts.

We’re actively collaborating with Wiz to update the integration and restore status syncing functionality. While we don’t have a specific timeline to share yet, we’ll provide an update as soon as the fix is deployed and syncing is re-enabled.

Thank you for your understanding.

Posted Jun 11, 2025 - 13:13 EDT

This incident affects: Notifications (Ticketing systems (via email, such as Jira)).