The backlog is cleared and notification sending is normal.
Posted Aug 19, 2024 - 17:13 EDT
Update
Backlogged messages are being delivered alongside current notifications and the backlog is reducing as the provider's system catches up. We will continue to monitor until the backlog has been cleared. An update will be provided no later than 5:30 PM EDT.
Posted Aug 19, 2024 - 16:25 EDT
Monitoring
The provider's fix has been deployed and some notifications are beginning to be sent. We will continue to monitor this issue to ensure that all notifications in the backlog are delivered. An update will be provided no later than 4:30 PM EDT.
Posted Aug 19, 2024 - 15:47 EDT
Identified
We are experiencing an issue with an upstream provider that is preventing the sending of notifications. Our provider has identified the issue and is in the process of releasing a fix. An update will be provided no later than 4:00 PM EDT
Posted Aug 19, 2024 - 15:29 EDT
This incident affected: Notifications (Email, Slack, Teams, Ticketing systems (via email, such as Jira), PagerDuty, Opsgenie).