Workbench unavailable

Incident Report for Expel, Inc.

Resolved

This incident is confirmed to have been resolved. Thank you for your patience and understanding.

Posted Dec 05, 2019 - 17:40 EST

Monitoring

We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.

Posted Dec 05, 2019 - 17:32 EST

Identified

Workbench responsiveness is currently degraded. At 5:15pm US/Eastern, we will be performing infrastructure maintenance that will involve taking down Workbench. Workbench will be re-enabled by 5:30pm US/Eastern. Alert processing is still functional.

Posted Dec 05, 2019 - 17:02 EST

This incident affected: Workbench features (Investigative actions, File uploads), Workbench availability (Workbench login), and Alert ingestion.