This issue has been resolved. We're no longer receiving reports of failed phishing submissions.
Posted Oct 28, 2024 - 09:57 EDT
Update
We believe we have identified the issue and are working with our customers to verify. We will have another update at Monday 10/28/2024 10am ET.
Posted Oct 25, 2024 - 15:40 EDT
Update
We believe we have identified the issue and are working with our customers to verify. We will have another update at 4pm ET.
Posted Oct 25, 2024 - 12:49 EDT
Update
We believe we have identified the issue and are working with our customers to verify. We will have another update at 1pm ET.
Posted Oct 25, 2024 - 09:54 EDT
Update
We believe we have identified the issue and are working with our customers to verify. We will have another update at tomorrow 10am ET.
Posted Oct 24, 2024 - 15:49 EDT
Update
We believe we have identified the issue and are working with our customers to verify. We will have another update at 4pm ET.
Posted Oct 24, 2024 - 12:41 EDT
Identified
We believe we have identified the issue and are working with our customers to verify. We will have another update at 1pm ET.
Posted Oct 24, 2024 - 09:58 EDT
Update
We are still working with our service provider to identify the issue. We will have another update at 10/24/24 10am ET.
Posted Oct 23, 2024 - 15:58 EDT
Update
We are still working with our service provider to identify the issue. We will have another update at 4pm ET.
Posted Oct 23, 2024 - 12:52 EDT
Update
We are still working with our service provider to identify the issue. We will have another update at 1pm ET.
Posted Oct 23, 2024 - 09:16 EDT
Investigating
Some of our Exchange customers have reported intermittent failures with phishing submissions. We're working with our service provider on identifying the root cause. We'll provide an update at 10am ET.