We are continuing with normal operations for triaging new alerts.
Alert volume remains stable. All alerts ingested during the surge have been reviewed.
Posted 2 months ago. Apr 11, 2025 - 16:09 EDT
Update
System remains fully operational.
We are continuing with normal operations for triaging new alerts.
Alert volume remains stable, and our analysts are working through the backlog to ensure no issues are missed.
We'll share another update when all backlog alerts have been processed.
Posted 2 months ago. Apr 10, 2025 - 20:59 EDT
Update
System remains fully operational.
We are continuing to triage both backlogged and new alerts, with a focus on the most critical.
Alert volume remains stable, and our analysts are working through the backlog to ensure no critical issues are missed.
We'll share another update by 9:00PM ET.
Posted 2 months ago. Apr 10, 2025 - 19:56 EDT
Update
System remains fully operational.
We are continuing to triage both backlogged and new alerts, with a focus on the most critical.
Alert volume has stabilized, and our analysts are working through the backlog to ensure no critical issues are missed.
We’ll share another update by 8:00PM ET.
Posted 2 months ago. Apr 10, 2025 - 18:59 EDT
Update
System remains fully operational.
We are continuing to triage both backlogged and new alerts, with a focus on the most critical.
Alert volume has stabilized, and our analysts are working through the backlog to ensure no critical issues are missed.
We’ll share another update by 7:00PM ET.
Posted 2 months ago. Apr 10, 2025 - 18:12 EDT
Monitoring
We have identified and remediated the root cause of the alert volume surge.
Volume has now returned to normal levels, and we are actively triaging backlogged and new alerts. We are continuing to prioritize the most critical alerts.
We will provide another update by 6:00pm ET.
Posted 2 months ago. Apr 10, 2025 - 17:22 EDT
Investigating
We are experiencing an unexpected surge in alert volume, impacting our analysts’ ability to triage alerts for customers.
We are working to identify and address the root cause. In the meantime, you may experience an increase in notification volume.