Workbench error rate increase

Incident Report for Expel, Inc.

Resolved

This incident has been resolved.

Posted Feb 09, 2023 - 13:14 EST

Update

The elevated error rate has subsided. We are still investigating reports of slowness and Ruxie actions not populating. We'll update by 2pm ET

Posted Feb 09, 2023 - 13:02 EST

Investigating

Our Workbench is experiencing elevated error rates. We will provide an update by 1:30 pm ET.

Posted Feb 09, 2023 - 12:41 EST

This incident affected: Workbench availability (Workbench global network connectivity, Workbench login) and Workbench features (Investigative actions, File uploads).