Workbench Availability

Incident Report for Expel, Inc.

Resolved

This incident has been resolved.

Posted Jun 05, 2024 - 22:05 EDT

Monitoring

We have implemented a fix and approximately 75% of the Sumo Logic devices have reconnected; the others should reconnect soon. No data or alerts have been lost. Please let us know if you are experiencing any problems.

Posted Jun 05, 2024 - 21:56 EDT

Identified

We have identified the root cause and are working on a remediation. Sumo Logic alert ingest continues to be degraded. Once Sumo Logic devices reconnect, we expect all data to be recovered. We will provide another update by 10 pm ET.

Posted Jun 05, 2024 - 21:16 EDT

Investigating

At 8:00pm, we began experiencing a problem with Sumologic ingest that is preventing us from ingesting alerts. We will provide an update by 9:30pm

Posted Jun 05, 2024 - 20:55 EDT

This incident affected: Alert ingestion.