Follow-on Infrastructure Maintenance

Incident Report for Expel, Inc.

Resolved

Infrastructure maintenance is complete. Workbench and investigative actions are fully operational. Thank you for your patience.

Posted Feb 12, 2020 - 21:36 EST

Identified

We've identified an issue causing a negative performance impact on investigative actions related to our previous infrastructure maintenance. We are performing follow-on maintenance to address the problem which involves taking down Workbench. We expect the maintenance to take between 10-25 minutes and will provide updates immediately upon completion.

Posted Feb 12, 2020 - 21:20 EST

This incident affected: Notifications (Email), Workbench availability (Workbench global network connectivity, Workbench login), Workbench features (Investigative actions, File uploads), and Alert ingestion.