Alert ingestion stopped

Incident Report for Expel, Inc.

Resolved

All of Expel's functionality is now working again. We will continue to monitor the status of Google's issue to make sure there is no further impact to Expel.

Posted Jun 02, 2019 - 18:41 EDT

Update

The infrastructure provider involved is Google Cloud Platform -- https://status.cloud.google.com/incident/compute/19003 has details on the issue.

Posted Jun 02, 2019 - 16:55 EDT

Identified

The root cause of this issue is severe problems at one of our infrastructure providers. We are working to mitigate these issues as well as we can.

Posted Jun 02, 2019 - 16:25 EDT

Investigating

At 2:48pm Us/Eastern, alert ingestion began failing. We're actively investigating the issue.

Posted Jun 02, 2019 - 15:25 EDT

This incident affected: Workbench features (Investigative actions, File uploads) and Alert ingestion.