The incident has been resolved, and all systems are once again fully available. Email notifications and phishing submission ingestion were degraded from approximately 7:40 PM ET on November 7 (00:40 UTC on November 8) until 11:30 PM ET (04:30 UTC). All delayed phishing submissions have been received, and all delayed email notifications have been sent. No customer data was lost.
Posted Nov 08, 2026 - 00:23 EST
Identified
Starting at approximately 7:40 PM ET (00:40 UTC) on November 7, email notifications and phishing submission ingestion have been degraded. Email notifications are not being delivered, and phishing alerts are not being received. We have identified the root cause and are working on a remediation. Other alert ingestion is not affected. We will provide another update by 12:30 AM ET (05:30 UTC).
Posted Nov 07, 2026 - 23:29 EST
This incident affected: Notifications (Email, Ticketing systems (via email, such as Jira)) and Phishing submissions.