Alert Ingestion & Notifications Down

Incident Report for Expel, Inc.

Resolved

Our Cloud Provider's network health has stabilized. Alert ingestion and notifications have been restored. We are processing the backlog of alerts and no alerts have been lost. We are continuing to monitor the results.

Posted Jun 29, 2020 - 13:41 EDT

Identified

Our cloud provider has identified a networking issue impacting our service. We are currently attempting to implement a workaround to restore service.

Posted Jun 29, 2020 - 12:02 EDT

Update

We are continuing to investigate this issue.

Posted Jun 29, 2020 - 11:46 EDT

Investigating

We are currently experiencing issues with our alert ingestion and notifications. We are actively investigating. Once the problem is resolved, all delayed alerts will be ingested and reviewed.

Posted Jun 29, 2020 - 11:40 EDT

This incident affected: Notifications (Email) and Alert ingestion.