Workbench Availability

Incident Report for Expel, Inc.

Resolved

The incident has been resolved, and all systems are once again fully available. No customer data was lost, and SOC operations were not impacted.

Posted Jul 18, 2025 - 13:47 EDT

Monitoring

We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.

Posted Jul 18, 2025 - 11:57 EDT

Investigating

At 11:15 EST, we began experiencing a problem with Workbench that is causing degraded performance. We will provide an update by 12pm EST.

Posted Jul 18, 2025 - 11:30 EDT

This incident affected: Workbench availability (Workbench global network connectivity).