Service Update: Orca Security Integration
Identified - We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.

We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.

Please reach out to Orca if you’d like additional information.

Thank you for your patience and understanding as we work through this.
Nov 12, 2025 - 10:28 EST
Service Update: Wiz Alert Status Syncing
Identified - On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.

Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.

We will share an update as soon as the fix is deployed and syncing is re-enabled.

Thank you for your understanding.
Jun 11, 2025 - 13:13 EDT
Workbench availability Operational
Workbench global network connectivity Operational
Workbench login Operational
Workbench features Operational
Investigative actions Operational
File uploads Operational
Notifications Operational
Email Operational
Slack Operational
Teams Operational
Ticketing systems (via email, such as Jira) Operational
PagerDuty Operational
Opsgenie Operational
ServiceNow Operational
Assembler connectivity Operational
Alert ingestion Operational
Slack channels for customers Operational
Phishing submissions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled infrastructure maintenance Dec 18, 2025 05:00-06:30 EST

We will be deploying an update to Workbench between 05:00 and 06:30 on the 18th December 2025. During this window, access to the Workbench Vulnerabilities page will be unavailable.
Posted on Dec 04, 2025 - 05:29 EST
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Scheduled Infrastructure Maintenance
Completed - We have completed the maintenance operation.
Dec 9, 00:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 00:00 EST
Scheduled - We will be undergoing routine maintenance between 00:00 - 01:00 ET on December 9th. During the maintenance window, Workbench may be intermittently unavailable or slow.

All notifications and alerts will be processed during the maintenance window, but may be affected by intermittent delays.
Dec 9, 00:00 EST
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

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